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We apologize for the inconvenience and delays in response time to your orders and correspondence. We had some delays in processing orders during the holidays and have recently gone through a company restructure. Please be assured that we are establishing normal operations and are aggressively working to process your orders. We greatly appreciate your patience and loyalty! Sincerely, DRS Team

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Returns and refunds:

If a product purchased is defective or not to Buyer’s satisfaction, Buyer can return the product in its original condition within 10 days of receipt, (contact sales team for detailed returns instructions). In such event, Company shall provide Buyer a credit for other purchases from the Site (less shipping and handling charges incurred). This Section sets forth Buyer’s sole and exclusive right to refund.

Cancellations:

If Buyer decides to cancel the order our team needs to be notified by email or telephone prior the shipping arrangements took place. Product are dispatched within a term of 2 days. Should the products be already dispatched upon cancellation request Buyer can use the right to refund.